Supervisory skills for managers

SUPERVISORY SKILLS DEVELOPMENT TRAINING COURSE

Course Overview

This training program formulated by STrI transformational centers will enable the organizations to balance the stress faced and elevate the levels of performance of the supervisors. Mutual empathy and respect will rule the workplace and levels of productivity would increase.

Course Objectives

The objectives of this Supervisory Skills Development training program are: –

·      Get clarity to the change in their role from team member to team leader

·      Sensitize the participants to meet the needs of the business with ease

·      Better conflict management

·      Understand the importance of effective communication-oral & written

·      Apply active listening skills to avoid misunderstanding

·      Effective participation in the meetings

·      Envisage how to be assertive

·      Understand the mindset of a leader

Training Methodology

SITL transformational centers believes in two training approaches applied in each course—theoretical and practical. The theoretical aspect of training is delivered in lectures by highly experienced professionals from the relevant domain, using detailed audio-video presentations. Trainee participation is encouraged through group or individual assignments, knowledge to action projects and other such activities.

Case studies are discussed in detail to help trainees relate the training content to practical scenarios. However, the major aspect of practical training involves sample projects assigned to trainees (Knowledge to Action) during the course of the training. Experiential learning is also focused upon.

This course follows a unique approach adopted by STrI, called the Do–Review–Learn–Apply Model.

Organizational Benefits

The benefits that the company will accrue from this training program are:

·      Supervisors will gain a clear perspective of their roles

·      A positive work environment

·      Address the root cause of the problem

·      Reduced attrition

·      Increase in the levels of productivity and accountability

Personal Benefits

The benefits that the participants will get from this training are as follows:

·      Better management skills

·      Be more effective in your roles

·      Improved inter-personal relationships

·      Increase in productivity

Who Should Attend?

This training needs to be attended by

·      Newly promoted supervisors

·      Supervisors who

o   Have been in the role for some time but have never received any formal training

o   Want to excel in their management skills