Business process and Modelling training course

This training course on Business Process Analysis and Modelling by SITL transformational centers will empower the delegates to acquire the knowledge and skills to correctly model the business processes to improve not only the operations of the company but, also increase its competitiveness, efficiency, alleviate cost and enhance customer and employee satisfaction, thus ensure the success of your organisation’s blueprint.

Course Objectives

By the end of ‘Business Process Analysis and Modelling Training Course’, participants will be able to:

·      Understand the concept of business processes analysis and modelling

·      Understand their components

·      Diagnose the health of a process for business

·      Analyse the requirements of the customer’s processes

·      Understand and apply the concepts, and techniques of process analysis

·      Accurately define the processes using Business Process Modelling Notation (BPMN)

·      Develop the architecture of the business process

·      Identify the metrics of business process performance

·      Use process improvement techniques to transform business processes

·      Practice a Framework for Process Improvement

·      Identify and define complex business process steps

·      Evaluate and prioritize potential improvements

·      Evaluate the effectiveness of the solutions proposed

Training Methodology

STrI transformational centers believes in two training approaches applied in each course—theoretical and practical. The theoretical aspect of training is delivered in lectures by highly experienced professionals from the relevant domain, using detailed audio-video presentations. Trainee participation is encouraged through group or individual assignments, knowledge to action projects and other such activities.

Case studies are discussed in detail to help trainees relate the training content to practical scenarios. However, the major aspect of practical training involves sample projects assigned to trainees (Knowledge to Action) during the course of the training. Experiential learning is also focused upon.

This course follows a unique approach adopted by SITL, called the Do–Review–Learn–Apply Model.

Organisational Benefits

The benefits of this training program for the organisations are as follows:

·      Develop a process-oriented culture

·      Management of conflict by identifying the roles and responsibilities

·      Facilitate continuous improvement at each step in the enterprise

·      Achieve competitiveness in the marketplace

Personal Benefits

This training program will equip you with the literacy in business process analysis and modelling as follows:

·      A clear understanding of the concept, terms, tools, and techniques to apply to their business and work area

·      Understand the best practices for business process analysis and modelling

·      Accurately analyse and model the detailed workflow

·      Contribute effectively to the business initiatives for business process improvement

·      Develop skills to accurately model the architecture of the business processes for the organisation

·      Systematic implementation of the improved processes

·      Improved productivity

Who Should Attend?

STrI transformational centers recommends this course for

·      Business Managers

·      Business Process Analysts

·      Business and Systems Analysts

·      BPM Project Team Members

·      Process Champions

·      Process Owners

·      IT Professionals

·      BPM Project Leaders

·      Quality Specialists

·      Team members – Quality Team

·      Database Administrators

·      Systems Analysts

·      Anyone who is responsible for handling quality in the department/s